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Housing and Shelter Programs

by Mission Action, Inc.

At Mission Action, our housing programs are more than just shelter—they are spaces of safety, affirmation, and dignity for San Francisco’s most vulnerable communities. Grounded in a trauma-informed and harm-reduction approach, we meet people where they are and honor their full humanity. Every program is designed to provide immediate stability and to cultivate resilience, foster empowerment, and open pathways to long-term housing. By centering care, compassion, and community, we work to break cycles of homelessness and build a future where every individual has the chance to heal, thrive, and belong.

The Stay Over Program (SOP) is San Francisco’s only school-based family shelter, created in partnership with SFUSD and the Department of Homelessness and Supportive Housing. Each night, SOP provides a safe place for up to 80 families experiencing homelessness, offering stability so that children can remain enrolled in school and parents can focus on securing long-term housing. Families receive case management support through the Sanctuary Family Resource Center, connecting them to benefits, housing programs, and other essential services.

Casa Esperanza opened in 2022 to provide supportive housing for transition-age youth (18–24) who have experienced homelessness. Located in the Mission District, the program creates a community where young people—many of whom are Latinx, Indigenous, monolingual, or immigrants adjusting their status—can find stability and opportunity. Staff provide bilingual, culturally competent services to ensure every resident feels welcomed and affirmed.

Founded in 1982 to shelter refugees fleeing war in Central America, the Dolores Shelter Program (DSP) has grown into a lifeline for San Francisco’s immigrant and Latinx communities. Each year, DSP provides nightly shelter, hot meals, and case management to hundreds of adults experiencing homelessness, with bilingual, culturally competent support that helps guests move toward housing and economic stability.

Within DSP is Jazzie’s Place, the nation’s first shelter dedicated to transgender and gender non-conforming people. Named after Jazzie Collins, a beloved Black trans activist, it is a sanctuary of safety, dignity, and affirmation for those too often excluded from support systems.

For 30 years, the Richard M. Cohen Residence has been a vital part of San Francisco’s response to the HIV/AIDS crisis. First opened in 1995 as Hope House, the program provided a safe and dignified home for people living with AIDS who were experiencing homelessness. Today, the Residence provides transitional housing for up to 10 adults living with HIV/AIDS in a welcoming community. Residents share kitchens, bathrooms, and a garden that has become a place of healing and connection. Staff provide LGBTQ-affirming case management to help each resident transition within two years to permanent housing through system navigation, health and wellness programming, and other supports.

Casa Colibrí opened in the Outer Mission in 2022 to provide supportive housing for transition-age youth (18–24) who have experienced homelessness. The program offers a community where young people can find stability, connection, and opportunity. n partnership with Larkin Street Youth Services, Casa Colibrí provides on-site clinical and case management support, along with guidance in financial management, employment, health and wellness, and social activities.

Opened in 2011, Casa Quezada provides 52 units in a single-room occupancy (SRO) building, with shared kitchens, bathrooms, and community spaces that foster connection. This supportive housing program cares for low-income adults with a history of homelessness—many of whom are monolingual Spanish-speakers and pre-documented immigrants. Casa Quezada, in partnership with the Mission Neighborhood Resource Center, offers residents case management, clinical services, meals, and activities. It hosts the Community Wellness Program (Nuestro Bienestar), connecting residents to medical care, legal aid, and food assistance. As the resident population has aged, the program has grown to meet the needs of older adults, helping them remain healthy, socially connected, and able to age in peace.

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